While reception is helping patients
The same package question can arrive repeatedly while staff are welcoming patients. Prepare services, prices and hours in one source and let the assistant reply from it. Its purpose is to reduce repetitive typing. We do not assume it replaces a receptionist or promise a specific increase in bookings.
For aesthetic and laser clinics
Record the session or package price, number of sessions, included services, offer conditions and expiry date. Separate an administrative question about price from a clinical question about suitability for a condition. The first can use your price list; the second needs the clinic team.
WhatsApp chatbot for dental clinics: what should it answer?
The same approach works for hours, location and approved fixed-price services. It should not give a final quote for treatment that needs an examination or treatment plan. It can share an approved consultation fee and leave clinical assessment and treatment pricing to the team.
AI front desk for clinics: messages or phone calls?
This offer covers WhatsApp and Instagram messages. Telephone calls and voice reception are not included in the current offer. If answering the phone is your main need, establish that before the trial instead of treating messaging as an equivalent replacement.
How should you assess the trial?
Write ten recurring questions from your clinic, three questions the information does not answer, and one question that needs a person. Review price accuracy, language and the limits of each reply. Then compare time spent on these questions before and during the trial.
Prepare services, prices, hours and the confirmation process, then test real questions before launch.
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