What do you mean by a medical chatbot?
Someone searching for a medical chatbot may want a clinic messaging assistant or a tool that assesses symptoms. Njawib is for administrative questions about the clinic. It does not provide diagnosis or treatment recommendations and is not presented as a substitute for a clinician.
Information suitable for replies
Use approved services and prices, location, hours, payment methods and the appointment request process. Keep package conditions and offer dates alongside prices so the answer does not omit important details.
When the information is missing
The appropriate response is to explain that the information is unavailable and direct the person to reception. The assistant is instructed not to invent a price or confirm appointment availability. Deliberately test missing-information questions before launch; answering known questions correctly is not enough.
What happens to the message?
The message is used to generate a reply through Meta and the response provider Groq. Njawib’s code does not store customer conversation text; clinic information is separate from conversations. Review the privacy page before entering data, and do not send sensitive medical information in the demonstration.
Prepare services, prices, hours and the confirmation process, then test real questions before launch.
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